Internet Connection for Apartment Buildings: Advantages and Disadvantages

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Helsinki, 19 May, 2005 — Internet Connection for Apartment Buildings: Advantages and Disadvantages

The newly published research report ‘Characteristics of broadband Internet Connection for Apartment Buildings: Advantages and Disadvantages of Shared Internet Connections from Users’ Viewpoint’ commissioned by Finland’s Ministry of Transport and Communications explains the characteristics of broadband Internet connection for apartment buildings and studies users’ experiences on these types of connections. In addition, the prevalence and interest in these connections is mapped out.

In the qualitative part of the study, the target group consists of users, house managers, and service providers of fore mentioned connection types. In the quantitative part, the target group consists of population of continental Finland aged 15 - 74.

According to the research, 7 % of Finns live in a household, where there is a broadband Internet connection for apartment buildings. Most of these types of connections are found amongst the following population groups: low-income people (annual gross earnings less than 15 000e), under 45-yearolds, people living in 1-2 person households, people living in apartment buildings in cities or other urban districts, people living in metropolitan area and students.

Finns Are Interested in These Types of Internet Connections

23 % of Finns who currently do not have this type of connection would be interested in obtaining one. In the level of apartment building the acquisition of this type of connection is challenging.

Problems are caused by undefined roles of the actors, attitudes of house managers, and the decision making model of apartment building companies etc. One characteristic of these types of connections is the fact that often the person supervising operation of the connection (administrator) is one of the residents of the apartment building. This manner of action has created positive experiences.

All in all, the meaning of viable help-desk services came up clearly in the study. It was found out that the biggest problem in using these types of connections are users’ home computers. Outdated computers and software are not necessary compatible with Internet connection and data protection software. In addition, amongst users there are lots of people who do not necessarily have the skills to look after their own computer. This causes concern in administrators and house managers.

Service providers are expected to be more active in informing clients of data protection issues. Despite of temporary failures in operation, users saw this type of connection as a reliable one. Especially when the low pricing was considered, they were very happy with their connection.

Almost for all the interviewees the price had been a decisive factor while making the acquisition.

These types of connections were considered to be easy enough to use. Also the speed of the connection was seen to be sufficient for regular, versatile Internet use (i.e. web surfing, e-mail).

For additional information contact Mr Kari T. Ojala

More information
kari.t.ojala@mintc.fi